Refund policy

At Traders Village, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will work to resolve the issue as quickly as possible.

Non-Returnable Items

Certain items may not be eligible for return due to their nature, customization, or clearance status.

Contact Information

Traders Village
Address: 7979 N Eldridge Pkwy, Houston, TX 77041, United States
Email: tradersvillageus@gmail.com